Global ERP Application Leader - New Business Platform
SITUATION
Global market leader requires new operating backbone for cloud-based offerings and a scalable customer self-service solution
OUR CONTRIBUTION
Concept, architecture, and implementation of a new, highly automated operating backbone for cloud product offerings in S/4HANA; concept, architecture, and implementation of the highly scalable customer self-service platform; business and IT integration in complex multi-system and multi-supplier landscape
IMPACT
Scalable platform for new global growth, processing high new revenue streams for digital cloud services, drastic reduction of manual processes (1000+ daily changes via customer self-service platform)